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Emergency Services

Emergency Services

Emergency Department

In an emergency, every minute is important. That’s why we strive to provide our neighbors with world-class care right around the corner. The Emergency Department at Winter Park Memorial Hospital offers 24-hour on-call physician coverage for 16 specialties, including orthopedics, general and thoracic surgery, neurology and neurosurgery, cardiology, pediatrics and internal medicine. The doctors and nurses who will be assessing and treating your condition have the expert skills and state-of-the-art technology to provide you with the most advanced care available. Our staff is comprised of knowledgeable, highly trained, caring individuals who strive to treat all of our patients holistically, focusing on mind, body and spirit.

If you are having chest pain, the Chest Pain Center at Winter Park Memorial has the technology and expertise to stop a heart attack in mere minutes, and we can effectively treat and then refer cardiac patients to the world-renowned Florida Hospital Cardiovascular Institute. 

Our ER features:

  • Advanced technology for monitoring cardiac patients
  • Gynecology exam rooms
  • A radiology area that offers digital imaging
  • A Senior Emergency room – located within the main emergency room, the Senior ER has been designed with it’s own lobby and examination rooms. Our staff has been specifically trained in senior care.

To reach our ER, call (407) 646-7320. If you are experiencing a medical emergency, call 911 immediately.

When Should I Visit the ER?

An emergency is a serious medical condition or symptom caused by an injury or sickness (or mental illness) that arises suddenly and requires immediate care to avoid death or disability. Being able to identify an emergency case can be an important part of saving the life of a loved one.

An emergency may include:

1.     A suspected stroke

2.     A suspected heart attack

3.     Complicated fractures

4.     Poisoning

5.     Deep wounds

6.     Vomiting or coughing up blood

7.     A major head injury

8.     A severe allergic reactions

9.     Extreme difficulty breathing

10.  Severe burns

Emergencies often happen when we least expect them. That’s why it’s important to always be prepared. In addition to photo identification and a medical insurance card, we recommend keeping a card on you at all times that includes the name and telephone number of your primary care physician, a list of your medications and any drug allergies, advance directives, such as living wills, do-not-resuscitate orders, power of attorney orders and so on.

What to Expect during Your ER Visit

Upon entering the Emergency Room you will be greeted by a patient representative who will ask you for your name, social security number and date of birth. This allows us to register you in our system. After registration, you will visit our triage process. In triage, a specially trained nurse quickly assesses each patient to determine the severity of his or her condition. Those with emergent or life-threatening conditions are seen immediately. Patients with urgent conditions are prioritized ahead of non-urgent patients.

During triage, the nurse will ask you the main reason you’ve come to the hospital. The triage nurse will also check your vital signs, such as blood pressure and temperature, to determine the seriousness of your particular condition.

Once you are in the exam room, you will be seen by a skilled registered nurse and an ER physician or Physician Assistant. The nurse will gather information that helps the doctor decide on the best treatment plan for your condition. You may also undergo further tests, such as blood tests, computed tomography (CT) scans, ultrasound imaging, X-ray imaging and so forth. Once testing is complete, you may either be moved to an observation room, a flex-care room or discharged to go home.

We have many highly skilled physicians and physician assistants in our ER. Patients will be seen by one of the available doctors who are working at the time of their arrival. We encourage all of our patients and their family members to have a primary care physician. To find a skilled primary care physician in your neighborhood, please call (407) 303-DOCS.


Winter Park Memorial Hospital is dedicated to helping our patients achieve the best possible outcomes, and implementing the American Heart Association/American Stroke Association’s Get With The Guidelines program will help us accomplish that by making it easier for our teams to put proven knowledge and guidelines to work on a daily basis.

We are proud to have been recognized by the American Heart Association and American Stroke Association for meeting the latest research-based standards for care with a Get With The Guidelines Achievement Award and receiving the Silver Stroke Award. Learn more at