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Families & Visitors

Guest Services/Accommodations

Florida Hospital's Guest Services program is a helpful resource for visitors of our hospitals and urgent care centers. We can help patients' families and visitors find convenient lodging to our hospital campus, and learn more about activities in the Orlando area. Guest Services can be contacted at (407) 303-5600.

Ronald McDonald House of Orlando

The purpose of the Ronald McDonald House of Orlando is to provide a "home away from home" for families with seriously ill, critically injured or chronically ill children who are being treated at Florida Hospital, as well as other hospitals in the area. Guest registration is based on availability. Reservations are not accepted. A suggested donation of $15/night is asked of each family although no one is turned away if they are unable to pay. The Ronald McDonald House of Orlando address is:

2201 Alden Road, Orlando, FL (corner of Princeton and Alden)
Phone: 407-898-6127; Fax: 407-896-3562

Visit the Ronald McDonald House of Orlando website for more information.
All families wanting to stay at the Ronald McDonald House must be referred to the Ronald McDonald House via a fax from the treating hospital social worker, nurse, physician, staff or guest services.
Some of the amenities include:

  • Private guest room and bathroom
  • Community kitchen and dining room
  • Meals provided most nights
  • Playroom for children
  • Laundry room with detergent provided
  • Library
  • Computer/multi-media room
  • Outdoor porches with rocking chairs
  • Wireless Internet throughout house
  • Breast pumps available 24 hours

A visitor shuttle is available to transport guests to and from the hospital.
For more information, please stop by the hospital Main Lobby Information Desk or speak with your nurse or social worker.

Comfort Suites Downtown Orlando

2416 North Orange Avenue, Orlando, Florida 32804
Local: (407) 228-4007
Toll-free (877) 228-4007
Visit the Comfort Suites Downtown Orlando website for more information.
Florida Hospital has arranged discounted rates for family and friends of patients, as well as those visiting for outpatient treatment. This three-story hotel has 122 suites and is located right across the street from Florida Hospital. Complimentary transportation is provided to and from the hospital.
Comfort Suites offers many special features that you will find helpful including:

  • Kitchenettes in select rooms
  • Guest laundry
  • Fax machine
  • Copier
  • Business center
  • Fitness center
  • Outdoor heated pool and jacuzzi
  • Free deluxe continental breakfast
  • Suites
  • Double rooms
  • Free local calls
  • Meeting space
  • Complimentary parking
  • Complimentary Wi-Fi

Features in Rooms:

  • Remote-controlled cable television
  • Free newspaper
  • Handicap accessibility (some rooms)
  • Refrigerators
  • Microwaves
  • Coffee makers
  • Iron/ironing board
  • Hair dryer
  • Sofa bed in all rooms
  • Non-smoking rooms
  • Free wireless high speed Internet