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Patients & Families

Medical Records Access

Patient Access to Records

Access to medical records is available to patients over the age of 18 or a legal guardian, and is protected by federal HIPAA regulations.

Records are available in two ways:

Free Online Access to Most Records

Create an online patient account for a safe and simple way to access information from your electronic health record (EHR). For privacy and security reasons, some records will not be available online.

Access Online Medical Records

Copies of Your Complete Health Record

Copies of medical records may be released upon receipt of written authorization of the patient or guardian. Charges apply.

Request Copies of Your Health Record


Records for your Physician(s)

If your physician is on staff at a Florida Hospital facility he or she may access your medical records from their office without your permission. If not, your doctor’s office can be faxed records that you personally request at no charge to you. You must still submit the appropriate authorization form, making sure to include the physician’s name, mailing address, phone number, and fax number.

A form must be completed for each physician to whom you need your records mailed or faxed.

Insurance, Attorney, and Disability Requests

Requests should be sent from your insurance company, attorney, or Disability Determination Service (DDS) and mailed to the address on the authorization form. All charges for medical records will be billed to the requestor.

Radiology/Imaging Films or Other Department Requests

Please contact the department directly that performed this service to facilitate your request.

Birth and Death Certificates

Birth and Death certificates are not available from Florida Hospital’s Health Information Management department. These records must be ordered from the Florida Bureau of Vital Statistics.