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Patients & Families

We feel your experience with Florida Hospital should be as pleasant and productive as possible, and that starts even before you arrive. The information below will help familiarize you with what to expect during your visit, and your rights and responsibilities as a patient.

Billing and Financial Services

Learn about registration, payment options, financing and our online billing system to help keep your account organized and up-to-date.
 

Insurance

In network or out? Proper coverage can significantly reduce the cost of your visit. Learn about your financial obligations with and without insurance, Medicare or Medicaid.
 

International Patient Services

People from every corner of the globe travel to Florida Hospital for our world-class capabilities. Our knowledgeable care coordinators can assist you in the process of gaining a visa and will help ensure a smooth travel experience for you and your family.
 

Your Rights & Responsibilities

As a patient of Florida Hospital you have certain rights and responsibilities that are guaranteed under the law and by hospital policy.
 

Our Commitment to Patient Safety

The safety of our patients, their families and visitors is of paramount importance to us. We abide by rigorous safety standards to create a safe and secure environment.
 

Advance Directives

Maintain control over your health care, including your preferences for life support, resuscitation and other interventions when you are unable to communicate them yourself.

Medical Records

You have a right to access your medical records for personal use and we’ve made it easy to request and receive them, either from the hospital directly or your physician.