Campuses: FH.com Home button

FAQ

When it comes to your family’s health, every decision makes a difference—and deciding which hospital to entrust with your care is one of the most important decisions you may ever make. We would be honored for you to entrust us with caring for you or your loved one. 
 
Below, we’ve listed a handful of our patients’ frequently asked questions, along with some important information you’ll need when making health care decisions. If your question isn’t answered here, don’t hesitate to contact us directly. We’d be happy to discuss your concerns and will endeavor in all we do to make your Florida Hospital experience as comfortable—and comforting—as possible.
 

Are you being admitted to the hospital?

 
We know a hospital stay means leaving the comforts of home and the security of friends and family, as well as entrusting your health in the hands of others - an understandably discomforting notion. At Florida Hospital Memorial Memorial Medical Center, we want your stay to be as pleasant as possible. Of course, we understand not all hospital admissions allow time to “pre-plan.” But when your situation allows, below are some suggestions to consider when being admitted to the hospital. 
 
We encourage you to bring the following items with you: 
 
  • Advance directives (i.e., a living will or health care surrogate information), if you have any.
  • Insurance cards (Medicare, Medicaid or private insurance), organ donor card (if you have one), and an ID card and/or driver’s license.
  • A list of your medications (including supplements such as vitamins, over-the-counter medications and herbals).
  • A list of any allergies to food, medicines or other items.
  • The telephone number(s) of an emergency contact (i.e., a friend or relative).
  • Personal items. While the hospital can provide all these items, we suggest, for your personal comfort, that you bring your own pajamas, toothbrush, comb and other personal care items.  
We suggest that you leave the following at home:
 
  • Valuables (e.g., watches, jewelry, money, cell phones, credit cards, etc.).
  • Medications, including supplements such as vitamins, over-the-counter medications and herbals.
  • Plug-in electrical appliances (e.g., razors or curling irons).
  • Food or snacks.
In addition, we ask that you do not bring any small children or family members/visitors who are not feeling well. 
 

What should I do if I have questions about the medication my doctor has prescribed?

 
We want you and your family members to be well informed about the care and services you receive while you’re a patient with us, and we encourage you to ask questions. Don’t feel pressured to accept or agree to any procedure, treatment or medication if you don’t understand the need for it—after all, our doctors and nurses are here to serve you. 
 

When do I need to pay for my treatment while in the hospital?

 
Co-pays (if applicable) are collected when you are discharged. If you have questions or concerns, a financial counselor is available to assist you before, during or after your admission to the hospital. Call (386) 231-6000 and ask the hospital operator to put you in touch with a counselor.