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Know ER Wait Times Before You Go

Know Before You Go

Emergencies can happen anywhere, at anytime, to anyone. To ensure families have convenient access to immediate care, Florida Hospital built 22 emergency rooms and 21 urgent care locations throughout Central Florida, all of which are led by specially trained doctors and nurses. From minor bumps and burns to life-threatening situations, our ER clinicians are deeply committed to providing each patient with quick, capable, compassionate care. Knowing wait times, locations, directions, and what type of facility to go to in advance can help you make an informed decision to get the right care when you need it. To help you "know before you go", we've provided a mobile application that includes all of this information so that you can access it at any time.

When to use Urgent Care versus the Emergency Room:

Depending on you or your loved one's condition, an urgent care facility might be more appropriate than going to an emergency room, or it could be the reverse situation. This can be a difficult decision to make, especially when things are happening quickly, which is why we've put together the list below to help guide your decision. If you think you are hare having a medical emergency, call 9-1-1 immediately.

Urgent Care
  • Allergies
  • Asthma
  • Back Pain
  • Bronchitis
  • Cold, Flu or Fever
  • Cough
  • Fractures
  • Headaches
  • Infections
  • Lacerations (stitches)
  • Minor Burns
  • Nausea
  • Rash
  • Sore Throat
  • Sprains
  • Vomiting
  • Diarrhea
  • Pink Eye
  • Ear Infection
  •  
Emergency Room
  • Chest Pain
  • Compound Fractures (bone visible)
  • Ingestion of poisons
  • Major Head Injuries
  • Major Trauma
  • Seizures
  • Severe Burns
  • Shock
  • Snake Bites
  • Uncontrollable Bleeding
  • Difficulty Breathing
  • Stroke
  • Heart Attack

More about Urgent Care

Centra Care is Central Florida's only urgent care service provider backed by a nationally recognized hospital system. Centra Care provides friendly, professional walk-in medical care for all kinds of urgent (non life-threatening) medical needs. Most major insurance plans are accepted and appointments are never needed, although you can make one at http://www.centracare.org/ to avoid the wait.

More about the Emergency Room

The first thing to expect when arriving at the emergency room is to be evaluated by a Registered Nurse (RN). The triage process is a quick assessment of your medical condition, and determines the order in which patients are seen and treated. During this process, the RN will ask for your name, date of birth, Social Security Number and the main reason for your visit. This is also the time that your vital signs (blood pressure, temperature, etc.) will be checked. Your next steps will be determined by the seriousness of your condition.

To read more about our urgent care and emergency room services, click here.