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Patient Resources

The Heartland’s Florida Hospital Location

In the very center of the state, our Florida Hospital location serves the tight-knit community of Sebring, Lake Placid and Wauchula with three campuses. It’s where our doctors, nurses and staff fuse the most advanced medical care with the area’s small town values. Patients quickly become friends, and friends just as soon become family.

In fact, after more than 60 years, we’re honored to be named Highland County’s Most Preferred Hospital by the very community where we live and work. We believe it’s our commitment to exceeding industry standards and our patients’ expectations that sets us apart. Of course, it’s also nice to see the familiar, comforting face of a neighbor and friend.

At Florida Hospital Heartland, our philosophy of providing cutting-edge treatments with hometown care makes our hospital the community’s first choice for healing.

You and your family receive the most advanced healthcare without leaving your hometown. Browse the map, directions and location amenities for our three campus Hospitals in Sebring, Lake Placid and Wauchula to see how closely we work in your community.

We feel your experience with Florida Hospital should be as pleasant and productive as possible, and that starts even before you arrive. The information below will help familiarize you with what to expect during your visit, and your rights and responsibilities as a patient.

Billing and Financial Services

Learn about registration, payment options, financing and our online billing system to help keep your account organized and up-to-date. 


In network or out? Proper coverage can significantly reduce the cost of your visit. Learn about your financial obligations with and without insurance, Medicare or Medicaid. 

International Patient Services

People from every corner of the globe travel to Florida Hospital for our world-class capabilities. Our knowledgeable care coordinators can assist you in the process of gaining a visa and will help ensure a smooth travel experience for you and your family.  

Your Rights & Responsibilities

As a patient of Florida Hospital you have certain rights and responsibilities that are guaranteed under the law and by hospital policy. 

Our Commitment to Patient Safety

The safety of our patients, their families and visitors is of paramount importance to us. We abide by rigorous safety standards to create a safe and secure environment. 

Advance Directives

Maintain control over your health care, including your preferences for life support, resuscitation and other interventions when you are unable to communicate them yourself. 

Medical Records

You have a right to access your medical records for personal use and we’ve made it easy to request and receive them, either from the hospital directly or your physician.