Patient Access to Records
Access to medical records is available to patients over the age of 18 or a legal guardian, and is protected by federal HIPAA regulations.
Free online access to most records
Create an online patient account for a safe and simple way to access information from your electronic health record (EHR). For privacy and security reasons, some records will not be available online.
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Copies of your complete health record
Paper copies of medical records may be released upon receipt of written authorization of patients over the age of 18 or a legal guardian. Once authorization is received, it may take up to 10 days to process your request. Behavioral health records, by state law, require physician approval prior to release; please allow an additional 3-4 business days for these requests to be processed.
There is a charge to obtain copies of medical records. If requested for private use by patients or guardians, the charge is $0.84 for the first page, then $0.55 for each additional page, plus tax and postage. If the records are needed for continuing care, there is no charge to the patient when records are sent directly to your physician or the facility providing treatment.
If records are needed for treatment or for an appointment within the next 48-72 hours, physicians can request records by fax when you arrive in his/her office for treatment. Records can be faxed to the physician’s office at no charge to the patient.
How to obtain copies of medical records:
- Print and fill out the release request form.
- Mail, fax, or bring in the completed release request form to our Health Information Management office.
- Records will be gathered and mailed to the requested address with a bill for any applicable charges.
Records for your Physician(s)
If your physician is on staff at a Florida Hospital facility he or she may access your medical records from their office without your permission. If not, your doctor’s office can be faxed records that you personally request at no charge to you. You must still submit the appropriate authorization form, making sure to include the physician’s name, mailing address, phone number, and fax number.
A form must be completed for each physician to whom you need your records mailed or faxed.
Insurance, Attorney, and Disability Requests
Requests should be sent from your insurance company, attorney, or Disability Determination Service (DDS) and mailed to the address on the authorization form. All charges for medical records will be billed to the requestor.
Radiology/Imaging Films or Other Department Requests
Please contact the department directly that performed this service to facilitate your request.
Birth and Death Certificates
Birth and Death certificates are not available from Florida Hospital’s Health Information Management department. These records must be ordered from the Florida Bureau of Vital Statistics.