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Emergency Services

Emergency Department

When you have an emergency, you want to know that the doctors and nurses who will be assessing and treating your condition have the expert skills, state-of-the-art technology and cutting-edge facilities to provide you with the most advanced care available. At Florida Hospital East Orlando, our Emergency Department, which has 36 treatment rooms, treats more than 75,000 patients a year. Our staff is comprised of knowledgeable, highly trained, caring individuals who strive to treat all of our patients holistically, focusing on mind, body and spirit.

We also understand that in an emergency, time is of the essence. That’s why we make every effort to see each patient in 60 minutes or less. In fact, in 2014 Florida Hospital East Orlando will be doubling the size of our Emergency Department in an effort to see our patients even more quickly and provide them with even better care.

Florida Hospital East Orlando is also a designated stroke center, which means we are a primary destination for emergency medical technicians and paramedics who are transporting stroke patients. This designation assures our patients that we have the trained medical staff on hand, as well as advanced tools and technologies, to treat strokes in an emergency setting, when every second matters.

Our Emergency Department features:

  • The latest, most advanced technology for monitoring cardiac or trauma patients
  • Child-friendly exam and waiting rooms
  • Gynecology exam rooms
  • A radiology area that offers digital imaging

In addition, Florida Hospital East Orlando is dedicated to developing superior emergency physicians in Central Florida. We’ve partnered with the University of Central Florida’s College of Medicine to create the Emergency Medicine Residency Program, which makes local training position available to UCF medical-school grads. This is our way of helping to recruit and keep the best emergency medicine doctors in our hometown. These residents are under the direct supervision of an experienced physician, which means that everything they do, including prescriptions, tests and diagnoses, must be approved for their supervising physician.

To reach the Emergency Department, please call us at (407) 303-8667. If you are experiencing a medical emergency, please call 911 immediately.

When Should I Visit the Emergency Department?

An emergency is a serious medical condition or symptom caused by an injury or sickness (or mental illness) that arises suddenly and requires immediate care to avoid death or disability. Being able to identify an emergency case can be important in saving your or a family member’s life.

An emergency may include:

  • A suspected stroke
  • A suspected heart attack
  • Complicated fractures
  • Poisoning
  • Deep wounds
  • Vomiting/coughing up blood
  • Major head injury
  • Severe allergic reactions
  • Extreme difficulty breathing
  • Severe burns

Emergencies often happen when we least expect them. That’s why it’s important to always be prepared. In addition to photo identification and a medical insurance card, we recommend keep a card on you at all times that has the following information: the name and telephone number of your primary care physician; a list of your medications and any drug allergies; and advance directives, such as living wills, do-not-resuscitate orders, power of attorney orders and so on.

What to Expect during Your Emergency Department Visit

The first thing you’ll encounter during your Emergency Department visit is our triage process. In triage, a specially trained nurse quickly assesses each patient to determine the severity of his or her condition. Those with emergent or life-threatening conditions are seen immediately, and those patients with urgent conditions are prioritized ahead of non-urgent and care-choices patients.

During triage, the nurse will ask for your name, date of birth, Social Security number and the main reason you’ve come to the hospital. The triage nurse will also check your vital signs, such as blood pressure and temperature, to determine the seriousness of your particular condition.

Once you are in the exam room, you will be seen by both a skilled registered nurse and an emergency room physician. The nurse will gather information that helps the doctor decide on the best treatment plan. You may also undergo further tests, such as blood tests, CT scans, ultrasound, x-ray scans and so forth, after which you may either be moved to an observation room, a flex-care room or discharged to go home.

We have many physicians in our Emergency Department, and if you’ve been an Emergency Department patient with us before, chances are you’ll not see the same doctor again. We encourage all of our patients to have a primary care physician for them and their family members. To find a skilled primary care physician in your neighborhood, please call (407) 303-DOCS.