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Emergency Services

Emergency Department

When you have an emergency, you want to know that the doctors and nurses who will be assessing and treating your condition have the expert skills, state-of-the-art technology and cutting-edge facilities to provide you with the most advanced care available. At Florida Hospital East Orlando, our ER provides all of this and more while treating more than 75,000 patients a year. Our staff is comprised of knowledgeable, highly trained, caring individuals who strive to treat all of our patients holistically, focusing on mind, body and spirit.

We also understand that in an emergency, time is of the essence. That’s why we have more than doubled the size of our ER to include 65 private patient rooms. This allows us to provide life-saving care to more patients more quickly. Our ER wait times meet national best practices. As a result, we make every effort to see each patient within 30 minutes of arrival.

Florida Hospital East Orlando is also a designated stroke center, which means we are a primary destination for emergency medical technicians and paramedics who are transporting stroke patients. This designation assures our patients that we have the trained medical staff on hand, as well as advanced tools and technologies, to treat strokes in an emergency setting, when every second matters.

Our ER features:

  • Advanced technology for monitoring cardiac or trauma patients
  • Child-friendly exam and waiting rooms
  • Gynecology exam rooms
  • A radiology area that offers digital imaging

In addition, Florida Hospital East Orlando is dedicated to developing superior emergency physicians in Central Florida. We’ve partnered with the University of Central Florida’s (UCF) College of Medicine to create the Emergency Medicine Residency Program. This program makes local training positions available to UCF medical school graduates. This is our way of helping to recruit and keep the best emergency medicine doctors in our hometown. These residents are under the direct supervision of an experienced physician, who approves everything they do, including writing prescriptions, administering tests and formulating diagnoses.

To reach our ER, call (407) 303-8667. If you are experiencing a medical emergency, call 911 immediately.

When Should I Visit the ER?

An emergency is a serious medical condition or symptom caused by an injury or sickness (or mental illness) that arises suddenly and requires immediate care to avoid death or disability. Being able to identify an emergency case can be an important part of saving the life of a loved one.

An emergency may include:

  1. A suspected stroke
  2. A suspected heart attack
  3. Complicated fractures
  4. Poisoning
  5. Deep wounds
  6. Vomiting or coughing up blood
  7. A major head injury
  8. A severe allergic reactions
  9. Extreme difficulty breathing
  10. Severe burns

Emergencies often happen when we least expect them. That’s why it’s important to always be prepared. In addition to photo identification and a medical insurance card, we recommend keeping a card on you at all times that includes the name and telephone number of your primary care physician, a list of your medications and any drug allergies, advance directives, such as living wills, do-not-resuscitate orders, power of attorney orders and so on.

What to Expect during Your ER Visit

The first thing you’ll encounter during your Emergency Department visit is our triage process. In triage, a specially trained nurse quickly assesses each patient to determine the severity of his or her condition. Those with emergent or life-threatening conditions are seen immediately. Patients with urgent conditions are prioritized ahead of non-urgent patients.

During triage, the nurse will ask for your name, date of birth, social security number and the main reason you’ve come to the hospital. The triage nurse will also check your vital signs, such as blood pressure and temperature, to determine the seriousness of your particular condition.

Once you are in the exam room, you will be seen by both a skilled registered nurse and an ER physician. The nurse will gather information that helps the doctor decide on the best treatment plan for your condition. You may also undergo further tests, such as blood tests, computed tomography (CT) scans, ultrasound imaging, X-ray imaging and so forth. Once testing is complete, you may either be moved to an observation room, a flex-care room or discharged to go home.

We have many highly skilled physicians in our ER. Patients will be seen by one of the available doctors who are working at the time of their arrival. We encourage all of our patients and their family members to have a primary care physician. To find a skilled primary care physician in your neighborhood, please call (407) 303-DOCS.