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Patient Resources

Patient Resources

We feel your experience with Florida Hospital DeLand should be as pleasant and productive as possible, and that starts even before you arrive. The information below will help familiarize you with what to expect during your visit, and your rights and responsibilities as a patient.

Billing and Financial Services

Learn about registration, payment options, financing and our online billing system to help keep your account organized and up-to-date by visiting our Patient Portal.

Applying for Help

You can apply for help with your bill in person, by mail, over the phone by calling our Lead Financial Advocate at (386) 943-4645 or for more information, click here. You can also pick up an application at various locations throughout the hospital.

Your Rights & Responsibilities

As a patient of Florida Hospital you have certain rights and responsibilities that are guaranteed under the law and by hospital policy. For more information, click here.

Our Commitment to Patient Safety

The safety of our patients, their families and visitors is of paramount importance to us. We abide by rigorous safety standards to create a safe and secure environment.

Medical Records

You have a right to access your medical records for personal use and we’ve made it easy to request and receive them, either from the hospital directly or your physician.