Only a physician can properly diagnose the type of acid reflux you have and provide the necessary treatment for severe cases such as GERD. Over-the-counter medications provide only temporary symptom relief. They do not prevent recurrence of symptoms or allow an injured esophagus to heal. Under a physician’s care, inflammation or injury of the esophagus will most often be healed, and serious medical complications managed or even prevented. Receiving the proper medication for your individual condition is critical to long-term success.